Accepted documents as proof of address for NEO ONE account registration include:
- Utility bill (excluding mobile bills)
- Recent bank or credit card statement
- Formal letter from the bank
- Tax-free allowance certificate
- Official HMRC documentation
- Formal government documentation
- Online registers of electors (even without a date)
- Building or contents insurance certificate (not general correspondence)
- Mortgage statement
- Other government-issued residential statement or certificate
- Driving license (showing the address)
- Residence permit (showing the address)
Your ID document can also be used if it includes your home address. Please note, we do not accept mobile phone bills, medical bills, purchase receipts, or insurance statements.